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What do you do as a Reorganizer?

My clients see themselves as being/achieving something which is over there, but right now they're over here.  Together we address the hindrances standing in the way.

What parts of people's lives do you reorganize?

Any part that is unsatisfactory to the client is one in need of reorganizing- the desk, the closet, the kitchen, the schedule, the shopping, the furniture...

What's the difference between an "Organizer" and a "Reorganizer"?

Although our roles can overlap, the main distinction is that I work exclusively to help "fix" systems that are "broken", rather than setting up new systems where none exist (for example, when moving to a new home). First, my clients and I assess in what ways their current practices do not meet their needs. We then use what we learn to design and implement more functional ways to get the job done.

Who can benefit from working with a Reorganizer?

Every single person or business that is dissatisfied with his/her/its daily experience. My clients have included scientists, students, fashion designers, rabbis, graphic artists, bankers...

There are lots of self-help books and other materials to help one organize. Why can't people just do this stuff themselves?

My clients are mostly people overwhelmed by clutter -literal, metaphorical or both. Books can be useful in providing practical advice, but by nature they are limited in addressing the complexities of each individual situation. Additionally, struggling to cope with chaos can be tremendously immobilizing. Often, it is more the resulting sense of powerlessness than the clutter itself that leads people to seek professional assistance.

What qualifies you to be a Reorganizer?

34 years growing up in a family of Jewish sentimental pack rats, and nearly 10 years of experience in this field.

Are there any general rules that you employ when working with people?

1. Never make people feel bad. They feel bad enough already.

2. Be flexible - goals can change at different points in the process. Plans are only a guide.

3. Recycle recycle recycle.

4. Above all, the reorganization process should reflect the client's needs, not mine.

Who are your clients?

Small business owners and their staff, people in their homes and home offices. It runs the gamut of people who wish for better systems- from children who can't find their toys to adults who haven't paid their taxes in five years to business owners who have a parade of undertrained staff at their door all day. My clients are greatly talented and creative people who are overwhelmed, stressed, frustrated, late for appointments...and wishing they weren't. Ironically, they are often perfectionists who have difficulty delegating or compromising.

How do they find out about you?

Mostly through word of mouth, but also from lectures and workshops I have given in NYC and NJ, and from WOR radio and WCBS radio.

What happens when they hire you?

The first consultation is at my office and lasts about 45 minutes. We go over the client's goals, difficulties, and past experiences with efforts to organize which did not work or left them frustrated with their current situation

Next, I go to the client's location. I always tell clients: Please do not clean, tidy, or organize anything before I get there! This is extremely important, as in order to accurately assess your needs, I need to see your situation. We do a "tour". During the tour, we review the problem area, the client explains his/her experience of it, and I ask questions and take pictures. At the end of the tour, I make my recommendations and we discuss how to begin the reorganization process.

How long does the first session take?

Two hours. It may take a bit more or a bit less time, but it is intense!

What happens in the first session?

After the needs analysis, we set to work! Often a single intensive day is sufficient to motivate the client to then continue the work independently.

What happens next?

We do a follow-up phone call within a week of working together to review how things are going, and to stay on track.

The client may choose to participate in a month-long or 3 month-long productivity program, it depends on the client. Either way, we stay in touch to monitor how things are progressing. Some clients continue to work with me only through phone or office appointments after our initial meeting.

How much do you charge?

The basic introductory package is $795 in-person, or $485 over Skype. From there, most clients choose to have a package customized for them.

How long does it take before you are "finished"?

This depends totally on the client. Some clients desire to work together to clear clutter AND continue with new projects, while others just want a push to get started. For many people, the initial package is enough for them to learn the tools to continue on their own. However, I don't believe we are ever finished. The moment we leave the dynamism of change behind, we lose our drive and power.


Contact NYC professional organizer Leah Fisch at 646.430.9150.

Contact Leah Fisch